Safety & Trust Policy
Effective Date: 28/04/2026

Our Commitment to Safety

At Simone’s Tutoring FZE, the safety, wellbeing, and dignity of every learner is our highest priority. We are committed to providing a secure, inclusive, and supportive learning environment—both online and offline—fully aligned with UAE laws and international best practices.

Our safety approach is guided by:

• UAE Federal Law No. 3 of 2016 (Wadeema’s Law) on Child Rights

• UAE Child Digital Safety Law (2025/2026)

• UAE Ministry of Education National Child Protection Policy

• UAE Personal Data Protection Law

• Regulations by KHDA (Dubai) and UAE education authorities

These frameworks require all educational providers—whether in-person or online—to ensure children’s safety, privacy, and wellbeing at all times.

1. Child Protection & Safeguarding

We adopt a zero-tolerance policy toward any form of abuse, neglect, exploitation, or inappropriate behavior.

Our commitments:

• Every child is treated with respect, dignity, and fairness, without discrimination

• The best interests of the child guide all decisions and interactions

• All staff and tutors are trained to identify and report safeguarding concerns

• Clear reporting and escalation channels are available for students and parents

The UAE requires all educational institutions—including online providers—to implement formal child protection mechanisms and reporting systems.

2. Tutor Vetting & Professional Standards

All tutors working with Simone’s Tutoring FZE must meet strict eligibility and compliance requirements:

• Verification of qualifications and experience

• Valid UAE work authorization or relevant licensing (e.g., tutor permit where applicable)

• Background checks / certificate of good conduct

• Agreement to our Code of Conduct and Safeguarding Policy

UAE regulations require private tutors to meet licensing, conduct, and eligibility standards to ensure student safety and educational quality.

3. Safe Learning Environment (Online & Offline)

We ensure that all learning environments are safe, monitored, and appropriate:

Online sessions:

• Conducted via approved, secure platforms

• No private, unsupervised communication outside official channels

• Sessions may be monitored or recorded (where permitted) for safety and quality

• Age-appropriate teaching materials only

Offline sessions (if applicable):

• Conducted in safe, appropriate locations

• Parental awareness and consent required

4. Digital Safety & Online Protection

We comply with the UAE’s Child Digital Safety Law (2025/2026), which requires platforms to actively protect children online.

Measures we implement:

• Protection from harmful or inappropriate content

• Secure communication tools

• Age-appropriate access and safeguards

• Reporting tools for unsafe behavior

• Monitoring and moderation where necessary

We also encourage parental involvement and supervision, as emphasized by UAE law.

5. Privacy & Data Protection

We are committed to safeguarding personal data in accordance with UAE data protection regulations.

Key principles:

• Personal data is collected only when necessary

• Data is stored securely and accessed only by authorized personnel

• We do not sell or misuse student data

• Parental consent is obtained where required, especially for minors

UAE law mandates strict handling of student data, particularly for children, including consent and limited use of personal information.

6. Code of Conduct

All tutors, staff, and learners must follow clear behavioral standards:

Tutors must:

• Maintain professional boundaries at all times

• Communicate respectfully and appropriately

• Avoid any form of favoritism, discrimination, or misconduct

Students must:

• Treat tutors and peers respectfully

• Follow classroom rules and platform guidelines

Violations may result in suspension or termination of services.

7. Reporting & Incident Response

We provide safe, confidential channels to report concerns:

You can report:

• Inappropriate behavior

• Safety concerns

• Suspected abuse or misconduct

• Privacy violations

Our response includes:

• Immediate review and risk assessment

• Escalation to relevant authorities when required

• Cooperation with UAE regulators and law enforcement

UAE policy requires educational providers to maintain confidential reporting systems for safeguarding concerns.

8. Parental Involvement

We actively encourage parents and guardians to:

• Monitor their child’s learning experience

• Stay informed about sessions and tutors

• Use available tools to manage and supervise online engagement

Parental participation is recognized as a key component of child safety in UAE digital regulations.

9. Continuous Improvement

We continuously review and improve our safety practices to align with:

• Updates in UAE legislation

• Industry best practices

• Feedback from parents, students, and educators

10. Contact & Support

For safety concerns or inquiries:

Simone’s Tutoring FZE
Trade License No. 4427762.01
Email: info@simonestutoring.com
Location: United Arab Emirates

Final Statement

At Simone’s Tutoring FZE, safety is not just a policy—it is embedded in everything we do. We are committed to creating a trusted learning environment where every student can grow, learn, and succeed with confidence.