Privacy Policy
Effective Date: 06/04/2025

Simones Tutoring FZE (“we,” “us,” or “our”) is a licensed educational tutoring and academic support service based in Dubai, United Arab Emirates (Trade License No. 4427762.01). We are committed to protecting personal data in accordance with the UAE Personal Data Protection Law (PDPL).

This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website, mobile application, or services.

1. Personal Data We Collect

We may collect and process the following categories of personal data:

Personal Identification Data
Name, email address, phone number, and location when you book a session, contact us, or register for services.

Service & Session Data
Details of tutoring sessions, scheduling information, learning preferences, and feedback.

Technical & Usage Data
Non-identifiable information such as device type, operating system, browser data, and usage statistics used to improve our digital platforms.

2. Purpose of Data Processing

In accordance with the UAE PDPL, personal data is processed only for legitimate and specified purposes, including:

• Providing and managing tutoring services

• Scheduling sessions and communicating service-related updates

• Improving our website, app, and service quality

• Complying with legal and regulatory obligations

• Sending marketing communications where explicit consent has been given

3. Legal Basis for Processing

We process personal data based on one or more of the following lawful bases:

• Your consent

• Performance of a contract or service request

• Compliance with legal obligations under UAE law

• Legitimate interests, where such processing does not override your rights

4. Data Sharing & Disclosure

Simones Tutoring FZE does not sell or rent personal data. Personal data may only be shared:

• With trusted third-party service providers who assist in operating our services (such as payment or booking platforms), under strict confidentiality obligations

• When required by UAE law, regulation, or legal authorities

5. Data Storage & Security

Personal data is stored securely and protected using appropriate technical and organisational measures to prevent unauthorized access, loss, or misuse. Data is retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. Children’s Personal Data

We do not knowingly collect or process personal data of children under the age of 13 without the consent of a parent or legal guardian, in accordance with UAE regulations.

7. Your Rights Under UAE PDPL

Under the UAE Personal Data Protection Law, you have the right to:

• Access your personal data

• Request correction or updating of inaccurate data

• Request deletion of personal data where legally permissible

• Withdraw consent at any time

• Object to or restrict certain types of data processing

Requests may be submitted to:
📧 info@simonestutoring.com

8. Changes to This Policy

This Privacy Policy may be updated periodically to reflect legal or operational changes. The updated version will be published on our website or application with a revised effective date.

9. Contact Details

Simones Tutoring FZE
Dubai, United Arab Emirates
Trade License No. 4427762.01
📧 info@simonestutoring.com