top of page

Additional Privacy Disclosures for UAE Residents

Simones Tutoring FZE — Additional Privacy Disclosures for UAE Residents

Last Updated: May 10, 2026

Simones Tutoring FZE (“Simones Tutoring,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal information collected through our educational platform, tutoring services, websites, applications, communication systems, and related services (“Services”).

These Additional Privacy Disclosures for UAE Residents (“UAE Privacy Disclosures”) provide supplemental information regarding how Simones Tutoring FZE (“Simones Tutoring,” “we,” “our,” or “us”) collects, uses, processes, stores, transfers, and protects personal information relating to users located in the United Arab Emirates, including Dubai.

These UAE Privacy Disclosures supplement our general Privacy Policy and apply specifically to users accessing or using our Services from the United Arab Emirates.

1. Scope of These UAE Privacy Disclosures

This Privacy Notice applies to information collected from:

  • Students and learners;

  • Parents and guardians;

  • Tutors, educators, and contractors;

  • Website visitors;

  • Users of our applications and educational tools;

  • Individuals communicating with Simones Tutoring.

This Privacy Notice applies to information collected through:

  • Our websites;

  • Online classes and tutoring sessions;

  • Educational platforms;

  • Customer support systems;

  • Payment and enrollment systems;

  • Communication channels;

  • Marketing and promotional activities.

2. Information We May Collect

Depending on how users interact with Simones Tutoring, we may collect the following categories of information:

a. Personal Information

This may include:

  • Full name;

  • Parent or guardian information;

  • Email address;

  • Phone number;

  • Account login credentials;

  • Billing details;

  • Country, city, or time zone.

b. Educational Information

This may include:

  • Student age or grade level;

  • Subject interests;

  • Attendance records;

  • Session participation;

  • Academic progress information;

  • Uploaded assignments or educational materials.

c. Technical Information

This may include:

  • IP address;

  • Device information;

  • Browser type;

  • Usage analytics;

  • Cookies and session information;

  • Login activity.

d. Audio and Video Information

Certain classes or sessions may involve:

  • Live video participation;

  • Audio communication;

  • Chat functionality;

  • Session recordings where permitted.

3. How We Use Information

Simones Tutoring may use personal information to:

  • Provide tutoring and educational services;

  • Manage user accounts;

  • Process enrollments and payments;

  • Deliver online classes and learning experiences;

  • Communicate with students, parents, and educators;

  • Maintain safety and platform security;

  • Improve educational services and user experience;

  • Detect fraud, abuse, or unauthorized activity;

  • Comply with legal and regulatory obligations.

We may also use information for internal analytics, operational management, training, and quality assurance.

4. Legal Basis for Processing

Where required by applicable law, Simones Tutoring may process information based on:

  • User consent;

  • Contractual necessity;

  • Legitimate business interests;

  • Legal obligations;

  • Safety and security requirements.

By using our Services, users acknowledge that certain processing activities are necessary for platform operations and educational service delivery.

5. Information Sharing

We may share information with:

  • Educators and tutors providing Services;

  • Payment processors and financial providers;

  • Technology and hosting providers;

  • Customer support providers;

  • Security and fraud prevention partners;

  • Legal, regulatory, or government authorities where required by law.

Simones Tutoring does not sell personal information to third parties.

Information is shared only where reasonably necessary for business, operational, educational, legal, or safety purposes.

6. Children’s Privacy

Simones Tutoring provides educational services that may involve minors.

We take reasonable steps designed to:

  • Protect children’s privacy;

  • Limit unnecessary data collection;

  • Support parental supervision;

  • Maintain safe online learning environments.

Parents or guardians are responsible for supervising minors using the Services.

Please also review our Children’s Privacy and COPPA Policy where applicable.

7. Cookies and Analytics

Simones Tutoring may use:

  • Cookies;

  • Session technologies;

  • Analytics tools;

  • Security monitoring technologies;

  • Performance and functionality tools.

These technologies help us:

  • Improve user experience;

  • Maintain platform functionality;

  • Analyze usage trends;

  • Enhance security.

Users may manage certain cookie preferences through browser settings.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide Services;

  • Maintain records;

  • Resolve disputes;

  • Enforce agreements;

  • Comply with legal obligations;

  • Protect platform safety and integrity.

Retention periods may vary depending on the nature of the information and applicable legal requirements.

9. Data Security

Simones Tutoring uses reasonable administrative, technical, and organizational safeguards intended to protect personal information.

However, no online platform or electronic transmission method can be guaranteed completely secure.

Users are responsible for:

  • Protecting account credentials;

  • Using secure internet connections;

  • Reporting suspicious activity promptly.

10. International Data Transfers

Because Simones Tutoring may operate internationally, personal information may be processed or stored outside the United Arab Emirates.

By using the Services, users acknowledge that information may be transferred to countries with different privacy or data protection laws.

We take reasonable measures intended to protect information during international transfers where required.

11. User Rights

Subject to applicable UAE laws and operational requirements, users may request to:

  • Access personal information;

  • Correct inaccurate information;

  • Request deletion of certain information;

  • Withdraw consent where applicable;

  • Ask questions regarding our data practices.

Certain requests may be limited where retention is required for legal, security, educational, or operational purposes.

12. Third-Party Services

Our platform may integrate with third-party providers, including:

  • Video conferencing tools;

  • Payment providers;

  • Educational software;

  • Communication platforms;

  • Analytics services.

Third-party services may operate under their own privacy policies and terms.

Simones Tutoring is not responsible for the independent privacy practices of third parties.

13. Changes to These UAE Privacy Disclosures

Simones Tutoring may update this Privacy Notice periodically.

Updated versions of these UAE Privacy Disclosures become effective upon posting unless otherwise stated.

Continued use of the Services after updates constitutes acceptance of the revised UAE Privacy Disclosures.

14. Contact Information

If you have questions regarding these UAE Privacy Disclosures or your personal information, please contact:

Simones Tutoring FZE

Dubai, United Arab Emirates
Email: info@simonesutoring.com
Website: https://www.simonesutoring.com

Important Notice

This document is provided for informational and operational purposes only and does not constitute legal advice.

Simones Tutoring should consult qualified legal counsel regarding:

  • UAE data protection requirements;

  • Dubai e-commerce and cybersecurity regulations;

  • Educational privacy obligations;

  • International student data transfers;

  • Child privacy compliance;

  • Online platform operations.

bottom of page