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Children’s Privacy and COPPA Policy for Simone’s Tutoring

Simones Tutoring FZE — Children’s Privacy and COPPA Policy

Last Updated: May 10, 2026

At Simones Tutoring FZE (“Simones Tutoring,” “we,” “our,” or “us”), protecting the privacy and safety of children is extremely important to us.

This Children’s Privacy and COPPA Policy explains how we collect, use, disclose, and protect personal information relating to children who use our platform, classes, tutoring services, educational programs, websites, applications, and related services (“Services”).

This Policy is intended to help parents, guardians, and users understand our practices regarding children’s data and online safety.

1. Scope of This Policy

This Policy applies to:

  • Children participating in classes or tutoring sessions through Simones Tutoring;

  • Parents or guardians managing student accounts;

  • Educators and contractors interacting with minors through our platform;

  • Information collected through our websites, applications, communication systems, and educational tools.

This Policy supplements our general Privacy Policy and Terms of Service.

2. Children’s Privacy Commitment

Simones Tutoring is committed to:

  • Protecting children’s personal information;

  • Maintaining safe online learning environments;

  • Limiting unnecessary data collection;

  • Supporting parental oversight and control;

  • Complying with applicable privacy and child protection laws.

Where applicable, we aim to comply with:

  • The U.S. Children’s Online Privacy Protection Act (“COPPA”);

  • UAE privacy and cybersecurity laws;

  • GDPR and UK GDPR where applicable;

  • Other child privacy regulations that may apply to our Services.

3. Information We May Collect

We may collect information directly from parents, guardians, students, educators, or through use of the platform.

Depending on the Services used, information collected may include:

a. Account Information

  • Student first name or display name;

  • Parent or guardian name;

  • Email addresses;

  • Account login information;

  • Billing details;

  • Time zone and language preferences.

b. Educational Information

  • Class enrollments;

  • Learning interests;

  • Attendance records;

  • Session participation;

  • Assignment or learning activity submissions.

c. Technical Information

  • IP addresses;

  • Browser type;

  • Device information;

  • Platform usage information;

  • Session logs;

  • Cookies or similar technologies.

d. Audio, Video, and Chat Information

Classes may involve:

  • Live video participation;

  • Audio communication;

  • Chat messaging;

  • Shared educational materials.

Certain sessions may also be recorded where legally permitted and consistent with our policies.

4. How We Use Information

We may use collected information to:

  • Provide educational services;

  • Operate classes and tutoring sessions;

  • Process enrollments and payments;

  • Improve platform functionality;

  • Maintain safety and security;

  • Communicate with parents and users;

  • Provide customer support;

  • Detect fraud or misuse;

  • Comply with legal obligations.

We do not sell children’s personal information.

5. Parental Consent

Where required by applicable law, Simones Tutoring seeks parental or guardian consent before collecting personal information from children.

Parents or guardians may provide consent by:

  • Creating and managing a child account;

  • Registering a student for services;

  • Accepting our Terms and Privacy Policies;

  • Providing information directly to us.

Parents or guardians are responsible for supervising their child’s use of the platform.

6. Parental Rights

Parents or guardians may have the right to:

  • Review their child’s personal information;

  • Request corrections;

  • Request deletion of information;

  • Withdraw consent where permitted by law;

  • Limit certain data processing activities.

To exercise these rights, parents may contact us using the information provided below.

Certain legal obligations or operational requirements may limit deletion requests.

7. Educator Responsibilities

Educators using Simones Tutoring must:

  • Maintain professional conduct;

  • Follow child safety standards;

  • Avoid inappropriate communications;

  • Use approved communication systems where possible;

  • Protect confidential student information.

Educators may not:

  • Request unnecessary personal information from students;

  • Share student information without authorization;

  • Use student data for unrelated commercial purposes.

Simones Tutoring reserves the right to monitor, investigate, suspend, or terminate educators who violate child safety or privacy standards.

8. Session Recordings and Monitoring

Certain sessions may be recorded for:

  • Safety and moderation;

  • Quality assurance;

  • Parent review access;

  • Training purposes;

  • Dispute resolution;

  • Platform improvement.

Recordings may contain audio, video, chat, or shared educational content.

Where recordings are used, Simones Tutoring will take reasonable measures to protect access and maintain security.

9. Information Sharing

We may share information only as reasonably necessary with:

  • Educators providing educational services;

  • Payment processors;

  • Technology providers;

  • Customer support providers;

  • Legal or regulatory authorities where required;

  • Safety or compliance partners.

We do not permit third parties to use children’s information for unrelated advertising purposes.

10. Data Security

Simones Tutoring uses reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no online system or transmission method can be guaranteed to be completely secure.

Users should:

  • Protect account credentials;

  • Use secure internet connections;

  • Supervise children during online participation;

  • Report suspicious activity immediately.

11. International Data Transfers

Because Simones Tutoring may operate internationally, information may be processed or stored in multiple jurisdictions.

By using our Services, users acknowledge that data may be transferred to countries with different privacy laws than their own.

We take reasonable steps to protect information during such transfers where required by applicable law.

12. Retention of Information

We retain personal information for as long as reasonably necessary to:

  • Provide Services;

  • Maintain records;

  • Resolve disputes;

  • Enforce agreements;

  • Comply with legal obligations;

  • Maintain safety and security.

Retention periods may vary depending on the type of information and legal requirements.

13. Third-Party Services and Links

Our platform may integrate with or link to third-party tools, websites, or educational services.

Simones Tutoring is not responsible for the privacy practices of third parties.

Parents and users should review third-party privacy policies before using external services.

14. Changes to This Policy

Simones Tutoring may update this Children’s Privacy and COPPA Policy periodically.

Updated versions become effective upon posting unless otherwise stated.

Continued use of the Services after updates constitutes acceptance of the revised Policy.

15. Contact Us

If you have questions regarding this Policy or children’s privacy practices, please contact:

Simones Tutoring FZE

Dubai, United Arab Emirates
Email: info@simonesutoring.com
Website: https://www.simonesutoring.com

Important Legal Notice

This document is provided for informational and operational purposes only and does not constitute legal advice.

Because children’s privacy laws vary significantly by jurisdiction, Simones Tutoring should consult qualified legal counsel regarding:

  • COPPA compliance;

  • GDPR-K requirements;

  • UAE data protection laws;

  • Educational privacy obligations;

  • Session recording requirements;

  • International student data processing.

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