Acceptable Use Policy

Simones Tutoring FZE — Acceptable Use Policy

Last Updated: May 10, 2026

This Acceptable Use Policy (“AUP”) explains the rules, restrictions, and standards that apply when using the websites, educational platforms, applications, communication systems, tutoring services, and related offerings provided by Simones Tutoring FZE (“Simones Tutoring,” “we,” “our,” or “us”).

This AUP applies to all users of Simones Tutoring Services, including:

• Students and learners;

• Parents and guardians;

• Tutors, educators, and contractors;

• Website visitors;

• Subscribers and customers;

• Community participants.

By accessing or using Simones Tutoring Services (“Services”), users agree to comply with this Acceptable Use Policy in addition to our Terms of Service, Community Standards, Privacy Policies, and other applicable platform rules.

1. Purpose of This Policy

Simones Tutoring is committed to maintaining:

• Safe learning environments;

• Respectful educational communities;

• Platform security and integrity;

• Responsible online conduct;

• Compliance with applicable laws and regulations.

This AUP helps protect users, learners, educators, and the platform from harmful, abusive, fraudulent, or unauthorized activities.

2. Prohibited Conduct

Users may not engage in conduct that:

• Violates applicable laws or regulations;

• Harms or threatens others;

• Disrupts educational environments;

• Compromises platform security;

• Interferes with Services or users.

Prohibited conduct includes, but is not limited to, the activities described below.

3. Harassment, Abuse, and Harmful Conduct

Users may not:

• Harass, bully, threaten, intimidate, or abuse others;

• Use hateful, discriminatory, obscene, or offensive language;

• Engage in stalking or targeted harassment;

• Share violent, sexually explicit, or harmful content;

• Encourage self-harm or dangerous activities;

• Create unsafe educational environments.

Simones Tutoring maintains zero tolerance for conduct that threatens learner safety or community wellbeing.

4. Fraud, Misrepresentation, and Impersonation

Users may not:

• Provide false identity information;

• Misrepresent qualifications or credentials;

• Impersonate another individual or organization;

• Create fake accounts;

• Manipulate reviews, ratings, or referrals;

• Engage in fraudulent payment activity;

• Use stolen payment methods;

• Circumvent platform billing systems.

Simones Tutoring reserves the right to investigate suspicious or fraudulent activity.

5. Account Abuse and Unauthorized Access

Users may not:

• Attempt unauthorized access to accounts or systems;

• Share account credentials improperly;

• Circumvent security measures;

• Access data belonging to others without authorization;

• Attempt to interfere with platform infrastructure;

• Use automated systems to abuse platform features.

Users are responsible for maintaining the confidentiality and security of their account credentials.

6. Spam, Advertising, and Unauthorized Solicitation

Users may not:

• Send spam or unsolicited communications;

• Promote unrelated products or services;

• Use the platform for unauthorized advertising;

• Conduct phishing or deceptive campaigns;

• Harvest contact information from users;

• Solicit off-platform payments without authorization.

Educational and operational communications must remain professional and relevant.

7. Scraping, Automated Access, and Data Collection

Users may not:

• Scrape or extract platform data without authorization;

• Use bots or automated tools to collect information;

• Monitor platform activity through unauthorized means;

• Copy or reproduce platform content at scale;

• Reverse engineer platform systems;

• Interfere with website or application performance.

Unauthorized automated access may result in immediate suspension or legal action.

8. Intellectual Property Violations

Users may not:

• Upload copyrighted content without permission;

• Reproduce educational materials unlawfully;

• Distribute recordings or worksheets without authorization;

• Misuse Simones Tutoring trademarks or branding;

• Infringe intellectual property rights.

Users remain responsible for ensuring they have rights to all uploaded or shared content.

9. Unauthorized Recordings and Privacy Violations

Users may not:

• Record classes or tutoring sessions without authorization;

• Share session recordings improperly;

• Capture or distribute learner information without consent;

• Violate privacy rights of students, parents, or educators;

• Use recordings for unauthorized commercial purposes.

Additional privacy and recording rules may apply under applicable laws and platform policies.

10. Child Safety and Educational Conduct

Because Simones Tutoring provides educational services involving minors, users must:

• Maintain professional conduct;

• Respect learner safety;

• Avoid inappropriate communications;

• Follow safeguarding and child protection standards.

Users may not:

• Groom or exploit minors;

• Share inappropriate content with learners;

• Attempt to move minors to unauthorized communication channels;

• Engage in unsafe or predatory behavior.

Simones Tutoring reserves the right to report suspected unlawful conduct to relevant authorities where appropriate.

11. Technical Misuse and Security Violations

Users may not:

• Upload malware or malicious code;

• Interfere with platform stability;

• Conduct denial-of-service attacks;

• Test vulnerabilities without authorization;

• Circumvent technical restrictions;

• Use Services in ways that overload infrastructure.

Security violations may result in immediate account termination and legal action.

12. Compliance With Laws

Users are responsible for ensuring their use of Simones Tutoring complies with:

• Applicable local laws;

• International regulations;

• Educational requirements;

• Data protection obligations;

• Intellectual property laws.

Users may not use Services for unlawful, fraudulent, deceptive, or abusive activities.

13. Enforcement Actions

If Simones Tutoring determines that a user has violated this AUP or other platform policies, we may take action including:

• Warnings;

• Content removal;

• Session termination;

• Account suspension;

• Permanent account termination;

• Payment holds or reversals;

• Restriction of platform access;

• Reporting to authorities where appropriate.

Simones Tutoring reserves sole discretion regarding enforcement actions.

14. Reporting Violations

Users may report suspected violations, harmful conduct, or safety concerns to Simones Tutoring.

We may investigate reports and take action where appropriate.

Users should provide accurate and truthful information when submitting reports.

15. Changes to This Acceptable Use Policy

Simones Tutoring reserves the right to update or modify this AUP periodically.

Updated versions become effective upon posting unless otherwise stated.

Continued use of the Services after updates constitutes acceptance of the revised AUP.

16. Contact Information

If you have questions regarding this Acceptable Use Policy or wish to report violations, please contact:

Simones Tutoring FZE

Dubai, United Arab Emirates
Email: info@simonesutoring.com
Website: https://www.simonesutoring.com

Important Notice

This document is provided for informational and operational purposes only and does not constitute legal advice.

Simones Tutoring should consult qualified legal counsel regarding:

• UAE cybersecurity laws;

• Educational platform compliance;

• Child safety obligations;

• Content moderation procedures;

• Fraud prevention requirements;

• International online platform regulations.